Shipping Policy

Domestic Shipping (India)

• Shipping across India is absolutely free.
• All product prices are inclusive of GST, duties, and taxes – no hidden charges.

Dispatch & Delivery Timelines

• Orders are dispatched within 3–5 business days of confirmation.
• Delivery across India usually takes 5–7 business days after dispatch.
• International orders are delivered within 7–10 business days (timelines may vary by location).

International Shipping

• International shipping charges (if any) will be calculated at checkout.
• Any custom duties or import taxes applicable in the destination country will be borne by the customer.

Address Accuracy

• Customers must provide a complete and correct shipping address.
• Subyaas is not responsible for delays or failed deliveries due to incomplete or incorrect addresses.

Delays Beyond Control

Subyaas shall not be held responsible for delays caused by:

• Natural disasters (floods, earthquakes, pandemics)
• Strikes, wars, or accidents
• Fire or any circumstances beyond our control

Order Tracking

• Once your order is dispatched, you will receive a tracking ID and link via email/WhatsApp/SMS.
• Customers can track their orders in real time until delivery.

Secure Packaging

• Every Subyaas product is shipped in protective, secure packaging to prevent damage.
• In case of damage during transit, customers must share clear photos and order details within 24 hours of delivery for resolution.

Cash on Delivery (COD) – India Only

• COD is available only in India.
• COD orders are accepted for purchases up to ₹3,500/- only.
• COD orders are dispatched in 3–5 business days and delivered within 7–10 business days.
• Urgent/express delivery is not available for COD orders.
• Customers must confirm COD orders before dispatch. If confirmation is not received within 24 hours, the order will be cancelled automatically.

Return to Origin (RTO) Policy

• If a customer refuses delivery or is unavailable to receive the package, the order will be marked as RTO (Return to Origin).
• In such cases, re-shipping charges must be borne by the customer for resending the product.

Customer Support

For any shipping-related queries or support:

• Email: info@subyaas.com
• WhatsApp/Call: +91-7414047662